CONCERNS

How to Resolve a School or Program Concern

Clovis Unified School District empowers its school leadership with the ability to make site-based management decisions. The District also recognizes that each of its schools has its own unique campus culture and climate. While all Clovis Unified Schools are held to the same high standard of service to our students, school leaders are encouraged to make individual decisions that best meet the needs of their school community.

As leaders of their own campus, your school site principal should be your first stop when you have a concern about your child’s educational experience. If your first efforts to address a problem with your child’s teacher, coach or advisor are unsuccessful, please contact your child’s counselor or learning director at the intermediate and high school level, or the school principal at the elementary level to seek assistance.

You should expect that your school site contacts will treat your concern with an appropriate level of seriousness, and make every effort to reasonably respond to the issue you raise. If your school site administrators are unable to resolve your concern, you should next contact the District’s Assistant Superintendent of your child’s school area. Clovis Unified schools are organized into five areas based on the high school attendance boundary. Any of the five Assistant Superintendents can be reached by calling the Clovis Unified District Office at 559-327-9000.

If you are still unsatisfied with the solutions offered by the Assistant Superintendent of your school area, further assistance can be sought from the Associate Superintendent of School Leadership, also available through the District Office; and ultimately from the Superintendent if all previous efforts have failed to provide you with the outcome you believe necessary.

The Board recognizes that the District has primary responsibility for ensuring that it complies with state and federal laws and regulations governing educational programs.

The District shall not unlawfully discriminate on the basis of ancestry, ethnic group identitification, national origin, religion, age, gender, actual or perceived sex, sexual orientation, color, race or physical or mental disability, or on the basis of a person’s association with with a person or group with one or more of these actual or perceived characteristics, in any program or activity conducted by the District, which is funded directly by, or that receives or benefits from any state financial assistance.

If you have a concern about possible discrimination related to the District contact:

Uniform Complaint  
Norm Anderson
1450 Herndon Ave.
Clovis, CA 93611
559-327-9350

Title 2 (Americans with Disabilities Act)
Chris Petty
1450 Herndon Ave.
Clovis, CA 93611
559-327-9500

Title 9 (Gender Equity)
Steve France
1450 Herndon Ave.
Clovis, CA 93611
559-327-9380

Section 504 (Temporary Disabilities)
Wendy Karsevar
1450 Herndon Ave.
Clovis, CA 93611
559-327-9385

Other complaint processes are available through accessing one of the following Board Policies:

Board Policy 9207: Regarding District personnel and practices.

Board Policy 9211: Regarding instructional materials, facilities, teacher vacancies or mis-assignments.

Board Policy 9208: Complaints about state and federal educational programs including: Adult Basic Education; Consolidated Categorical Aid Programs; Migrant Education; Career Technical and Technical Education and Career Technical Training Programs; Child Care and Development Programs; Child Nutrition Programs; Special Education Programs; Federal School Safety Plan Requirements; unlawful discrimination on the basis of ancestry, ethnic group identification, national origin, religion, age, gender, actual or perceived sex, sexual orientation, color, race, or physical or mental disability, or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics, in any program or activity conducted by the District, which is funded directly by, or that receives or benefits from any state financial assistance. This complaint process is further outlined on the District’s Uniform Complaint Procedures Guide.