November 15, 2022

Name Address
City, State, Zip

FROM:	Megan Quillen, Clovis Unified School District Benefits Department TO:	Clovis USD Retirees Enrolled on the CUSD Health Plan
RE:	Important Information for Retirees

Change in Retiree Billing Administrator

Clovis Unified School District is excited to announce that we will be transitioning our retiree premium billingservices from HealthNow Administrative Services (HNAS) toP&A Group. This changewill be effective January 1st, 2023. Belowyou will find some highlightsto look forward to with this change:

24/7 Online Account Access for Retirees
Call Center available to Retirees from 5:30AM to 7:00PM PST
Secure online portal with access to view invoices, make payments or set up recurring payments, review benefits, and more!
Multiple payment options will be available including Automatic Withdrawal (ACH), online payments, and check or money order

The Benefits Department will be sending out additional correspondence in the coming weeks that will have detailed information on next steps as we transition to P&A Group. Going forward, please be sure to review all P&A Group correspondence you receive in the mail. During the first week of December P&A Group will be sending Welcome Letters to all retirees that will include important payment information regarding this retiree billing change.

WellVia is Becoming Recuro Health

WellVia is making an exciting brand transition to Recuro Health.	This change will be happening on November 15th, 2022. The telehealth and virtual services provided will remain the same, but the mobile application and website will change. Additionally, the phone number will be updated to 855-673-2870 which can be called anytime for 24/7 access to a board-certified doctor. Please see the enclosed Recuro Flyer for additional information.

If you have any questions regarding the changes mentioned above, please feel free to contact the CUSD Benefits Department at 559-327-9125.

Sincerely,

Megan Quillen Benefits Analyst