Laptop Program Service

SERVICE

Service for all CUSD Bundles is available at the Intermediate School Sites where they can fix most connectivity and software issues. If there is a problem requiring a hardware warranty repair or physical damage, the computer must be taken to the CUSD Technology Service Center at 1670 David E. Cook Way.

STEP #1:
If a student is experiencing problems we recommend the “Ask three, then me.” The idea is that many times their friends are a great resource, so before they go to a teacher or parent, have them ask three other laptop students.

STEP #2:
Let your teacher know about the problem and they will let the student know about the process at their specific school. It will likely involve leaving the machine for an onsite technician to look at it.

STEP #3:
Once it is determined that the problem is not software related, the Laptop is given back to the student and you will need to transport the laptop to the CUSD Technology Repair Center on David E. Cook Way.

IMPORTANT:
Please be sure to always backup your files to Google Drive, Office 365, Memory Key, CD Drive or Backup Website – the technicians will NOT save your data!!! In most cases the computer’s Hard Drive will be ERASED during the re-image process and the working computer will be returned in its original state with only the software included in the bundle.

Clovis Unified School District: Be the best you can be in mind, body, and spirit

Buchanan Area Schools

Buchanan Alta Sierra Cole Century Dry Creek Garfield Tarpey Woods

Clovis High Area Schools

Clovis High Clark Cedar Wood Clovis Elementary Mickey Cox Gettysburg Jefferson Red Bank Sierra Vista Weldon

Clovis West Area Schools

Clovis West Kastner Ft. Washington Liberty Lincoln Maple Creek Nelson Pinedale Valley Oak

Clovis North Area Schools

Clovis North Bud Rank Copper Hills Fugman Mountain View River View

Clovis East Area Schools

Clovis East Boris Fancher Creek Freedom Miramonte Oraze Temperance Kutner Reagan Elementary Young Elementary

Educational Services Area Schools

CART Gateway Clovis Online School Clovis Community Day School Clovis Adult Education Sierra Outdoor